Reporting - Cancellation Due to Invalid CC (Booking.com)

You can report Cancellation due to Invalid CC booking for a specific hotel id with the reservation notification id or channel booking id.

Endpoint

POST

https://connect-sandbox.su-api.com/SUAPI/jservice/reporting

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Attributes

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hotelid alphanumeric (Required)

The unique property ID as assigned by the provider upon creation of the property.

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NOTE

For the reporting APIs, the user must provide either channel_booking_id or reservation_notif_id. Both parameters must not be provided in the same request. See Sample 1 and Sample 2 below.

reservation_notif_id alphanumeric (Required)

The notification id of the reservation.

channel_booking_id alphanumeric (Required)

The unique id for the booking on channel.

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report alphanumeric (Required)

The name of the report.

• This node should contain cancel_reservation_invalid_cc to cancel booking due to invalid cc.

• A property may cancel a reservation if the guest's credit card details are invalid and certain conditions are met.

• A property must mark the booking with Invalid CC before requesting to cancel booking due to invalid cc. Once the booking is marked as Invalid CC, booking can be cancelled after 24 hours.

• For bookings made within 48 hours of check in date, property can cancel the booking after 12 hours of reporting of invalid CC.

• For same day check in and last-minute bookings, property can cancel the booking after 2 hours of reporting of invalid CC.

Sample Request

Sample 1

{
  "hotelid": "new1",
  "reservation_notif_id": "155411226779361384952",
  "report": "cancel_reservation_invalid_cc"
}

Sample 2

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Response

Sample Error Response

{
  "Status": "Fail",
  "Errors": [{
    "Code": "400",
    "ShortText": "Invalid HotelCode (P10)"
  }]
}

Sample success response

{
    "Status":"enqueued"
}