Su Channel Manager

Brief introduction of every resource and link to the detailed page. To know more about the resource, click on the tile.

Property

Property describes a commercial premises such as hotels, motels, lodges, luxury apartments, home stays and other types of buildings where individuals, couples, families and/or groups pay to stay, eat, have fun, relax, and to take advantage of all the offered in-house services available.

Su Property API lets you create a new property, update or modify existing property details.

OTA_HotelDescriptiveContentNotif

Room Type

Room type describes the specific rooms in the hotel based on their room names, classifications, occupancy, sizes, and facilities, amenities or view provided to the guests.

For example, you might offer a Deluxe Room with double occupancy with pool view or beach access.

Su Room Type API lets you create a new room type, update or modify , deactivate, activate, and delete existing room type.

OTA_HotelRoom

Rate Plan

Rate Plan describes as the price or cost that is charged by the hotel per night basis. Rate Plan is the term given to different rates you see on a hotel website when you search for a set of dates.

Su Rate Plan API lets you create a new rate plan, update or modify, deactivate, activate, and delete existing rate plan.

OTA_HotelRatePlan

Listing

Listing refers to property listing, Su provides fast and easy way to listing your property.

Listing shares all the characteristics and the qualities of your property such as room types, rate plans, policies, amenities, photographs, and availability. Travelers love to check all the details before booking a particular property for their stay.

Rates and Availability

Rates and Availability API can be used to push the following information from the IT provider to STAAH:

• Room Inventory count:

  • per IT provider's room id

  • per date

• Room Rate amount:

  • per IT provider's Room and Rate combination

  • per date

• Restrictions:

  • per IT provider's Room and Rate combination

  • per date)

Reservations

Reservation refers to the process of blocking a particular room for the guest for a specific duration of time. This process involves taking information from the customer, such as their name, contact details and payment method, and then reserving a room in advance.

This helps hotels manage their occupancy levels more effectively by ensuring that rooms are not left empty due to lack of bookings or overbooking.

Reviews

Review is the way to share your stay experience with others, and it can be used not only by future travelers but also by competing hotels to see what others are saying about them so that they may improve their services.

People are more likely to book a room in a hotel that has a large number of reviews. They always keen to get an idea of what the experience will be like before actually booking it.

For hoteliers, positive reviews and the customer satisfaction are most important factors because they can encourage the business.

Reporting

Su Reporting refers to report the status of the booking to the channel.

• Reporting - Cancellation due to Invalid CC

• Reporting - Invalid CC

• Reporting - No show

Messaging

Messaging refers to the direct communication between properties and the guests through the messages. With the help of messaging, customers with or without booking can ask questions or communicate to the properties.

Su Messaging API helps you to collect guests' messages from the OTA and respond guests' messages.

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