Reporting - Cancellation Due to Invalid CC (Booking.com)

You can report Cancellation due to Invalid CC booking for a specific hotel id with the reservation notification id.

Endpoint

POST

https://connect-sandbox.su-api.com/SUAPI/jservice/reporting

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Attributes

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hotelid alphanumeric (Required)

The unique property ID as assigned by the provider upon creation of the property.

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reservation_notif_id alphanumeric (Required)

The notification id of the reservation.

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report alphanumeric (Required)

The name of the report.

• The request body consists of a request root node. This is the parent node to the required hotelid / hotel_id / ClientID, reservation_notif_id, and report.

• The required child node hotelid / hotel_id / ClientID contains the IT provider's hotel id for which the provider wishes to report invalid CC or guest no-show.

• The required child node reservation_notif_id of request contains the reservation notification id for which they want to report invalid CC.

• This node should contain cancel_reservation_invalid_cc to cancel booking due to invalid cc.

• A property may cancel a reservation if the guest's credit card details are invalid and certain conditions are met.

• A property must mark the booking with Invalid CC before requesting to cancel booking due to invalid cc. Once the booking is marked as Invalid CC, booking can be cancelled after 24 hours.

• For bookings made within 48 hours of check in date, property can cancel the booking after 12 hours of reporting of invalid CC.

• For same day check in and last-minute bookings, property can cancel the booking after 2 hours of reporting of invalid CC.

Sample Request

{
   "hotelid": "new1",
   "reservation_notif_id": "155411226779361384952",
   "report": "cancel_reservation_invalid_cc"
}

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Response

Sample Error Response

{
  "Status": "Fail",
  "Errors": [{
    "Code": "400",
    "ShortText": "Invalid HotelCode (P10)"
  }]
}

Sample success response

{
    "Status":"enqueued"
}