Reporting - No Show (Booking.com & Goibibo)

You can report No Show booking for a specific hotel id with the reservation notification id. Property has up to 7 days post check-in to action No Show for Go-MMT and 48 hours' time for Booking.com.

Endpoint

POST

https://connect-sandbox.su-api.com/SUAPI/jservice/reporting

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Attributes

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hotelid alphanumeric (Required)

The unique property ID as assigned by the provider upon creation of the property.

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reservation_notif_id alphanumeric (Required)

The notification id of the reservation.

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report alphanumeric (Required)

The name of the report.

• The request body consists of a request root node. This is the parent node to the required hotelid / hotel_id / ClientID, reservation_notif_id, report.

• The required child node hotelid / hotel_id / ClientID contains the IT provider's hotel id for which the provider wishes to report invalid CC or guest no-show.

• The required child node reservation_notif_id of request contains the reservation notification id for which they want to report invalid CC or guest no-show.

• This node should contain is_no_show to report guest as no-show.

• Property has up to 7 days post check in to action no show for Go-MMT and 48 Hours for Booking.com.

Sample Request

{
   "hotelid": "new1",
   "reservation_notif_id": "155411226779361384952",
   "report": "is_no_show"
}

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Response

Sample Error Response

{
  "Status": "Fail",
  "Errors": [{
    "Code": "400",
    "ShortText": "Invalid HotelCode (P10)"
  }]
}

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Sample Success Response

{
    "Status":"enqueued"
}