Trip Issue

Authentication

The Partner Supply API uses the HTTP basic authentication scheme. This means you must include an Authorization header in each request, like so:

/Authorization: Basic {Authorization String}

Replace {Authorization String} with the API key given by STAAH

Trip Issue API (AirBnB)

Endpoint

POST

https://connect-sandbox.su-api.com/SUAPI/jservice/TripIssueAB

---

Attributes

hotelid string (Required)

Unique identifier for the hotel.

---

channel_bookingid string (Required)

Unique identifier assigned to a specific booking made through a particular distribution channel.

---

Sample Request

{
    "hotelid": "AWSTEST"
}

---

Response

---

Sample Success Response

[
    {
        "status": "Success",
        "data": {
            "541047223": {
                "listings": []
            }
        }
    },
    {
        "status": "Fail",
        "message": "Rate plan details not found",
        "data": {
            "541047224": []
        }
    }
]

---

Request

Attributes

hotelid string (Required)

Unique identifier for the hotel.

---

channel_bookingid string (Required)

Unique identifier assigned to a specific booking made through a particular distribution channel.

---

Sample Request

{
    "hotelid": "AWSTEST",
    "locationid": "541047223"
}

---

Response

---

Sample Success Response

{
    "status": "Success",
    "data": {
        "541047223": {
            "listings": {
                "770788038129150148": {
                    "id": "770788038129150148",
                    "quality_standards": {
                        "state": {
                            "description": "No quality issue reported.",
                            "color": "green",
                            "value": "warn"
                        },
                        "metadata": [
                            {
                                "description": "Can appeal to reactivate the listing?",
                                "value": "No"
                            },
                            {
                                "description": "Listing suspension date",
                                "value": "2023-12-31"
                            }
                        ]
                    },
                    "reservation_issues": [
                        {
                            "description": "Recent Trip issue",
                            "value": "Reservation ID HM84YN5FQ2",
                            "metadata": [
                                {
                                    "description": "Details realted to Host Cancellation",
                                    "value": [
                                        "Cancellation beyond 30 days"
                                    ]
                                },
                                {
                                    "description": "Details realted to Bed reviews",
                                    "value": [
                                        {
                                            "description": "Overall Rateing : 3 *",
                                            "value": []
                                        },
                                        {
                                            "description": "Low Rating category wise",
                                            "value": [
                                                "Checkin : 2 *",
                                                "Location : 1 *"
                                            ]
                                        },
                                        {
                                            "description": "Negative Tags",
                                            "value": [
                                                "Smaller than expeaded",
                                                "Needs maintance"
                                            ]
                                        }
                                    ]
                                },
                                {
                                    "description": "Details realted to Airbnb Policy violation",
                                    "value": [
                                        "Had to wait",
                                        "Hard to get inside",
                                        "Slow to respond"
                                    ]
                                }
                            ]
                        },
                        {
                            "confirmation_code": "HMTBM8CCWW",
                            "description": "Recent Trip issue",
                            "value": "Reservation ID HMTBM8CCWW",
                            "metadata": [
                                {
                                    "description": "Details realted to Bed reviews",
                                    "value": [
                                        {
                                            "description": "Overall Rateing : 3 *",
                                            "value": []
                                        }
                                    ]
                                }
                            ]
                        }
                    ],
                    "issue_count": 3
                },
                "455596145924106974": {
                    "id": "455596145924106974",
                    "quality_standards": {
                        "state": {
                            "description": "No quality issue reported.",
                            "color": "green",
                            "value": "warn"
                        },
                        "metadata": [
                            {
                                "description": "Can appeal to reactivate the listing?",
                                "value": "No"
                            },
                            {
                                "description": "Listing suspension date",
                                "value": "2023-12-31"
                            }
                        ]
                    },
                    "reservation_issues": [
                        {
                            "description": "Recent Trip issue",
                            "value": "Reservation ID HM84YN5FQ2",
                            "metadata": [
                                {
                                    "description": "Details realted to Host Cancellation",
                                    "value": [
                                        "Cancellation beyond 30 days"
                                    ]
                                },
                                {
                                    "description": "Details realted to Bed reviews",
                                    "value": [
                                        {
                                            "description": "Overall Rateing : 3 *",
                                            "value": []
                                        },
                                        {
                                            "description": "Low Rating category wise",
                                            "value": [
                                                "Checkin : 2 *",
                                                "Location : 1 *"
                                            ]
                                        },
                                        {
                                            "description": "Negative Tags",
                                            "value": [
                                                "Smaller than expeaded",
                                                "Needs maintance"
                                            ]
                                        }
                                    ]
                                },
                                {
                                    "description": "Details realted to Airbnb Policy violation",
                                    "value": [
                                        "Had to wait",
                                        "Hard to get inside",
                                        "Slow to respond"
                                    ]
                                }
                            ]
                        },
                        {
                            "confirmation_code": "HMTBM8CCWW",
                            "description": "Recent Trip issue",
                            "value": "Reservation ID HMTBM8CCWW",
                            "metadata": [
                                {
                                    "description": "Details realted to Bed reviews",
                                    "value": [
                                        {
                                            "description": "Overall Rateing : 3 *",
                                            "value": []
                                        }
                                    ]
                                }
                            ]
                        }
                    ],
                    "issue_count": 3
                }
            }
        }
    }
}

---

Sample Success Response

{
    "status": "Success",
    "data": {
        "541047223": {
            "listings": []
        }
    }
}

Error

{
    "Status": "Fail",
    "Errors": [
        {
            "Code": "400",
            "ShortText": "Invalid HotelCode (AWSTEST)"
        }
    ]
}