Error Codes

Su uses conventional HTTP response codes to indicate the failure of an API request. In general: Codes in the 4xx range indicate an error that failed given the information provided.

Su General Error Codes

Su general errors include an error code, error Id, and a short string with a brief explanation. These codes play a role in our recommended error handling techniques.

This section lists all the possible error codes, along with additional information and the quick process to resolve them.

The table below explains all the possible error codes you may encounter after requests to our API.

Code

Description

'Invalid date'

244

'Email [ ]: Value is not an email (a valid email (example@ex.com)), found 'Some Value' '

283

'RatePlan [ ]: Name: Value is not a name (a non-negative string) and maximum 100 characters, found 'Some Value' '

356

'HotelDescriptiveContentNotifType: Value should be one of [New, Overlay], found 'Some Value' '

367

'xml parse error'

400

'Invalid HotelCode ('code')'

497

'Authorization Required'

730

'RoomType: RoomType ('type') is not defined or is not known'

850

'can not create hotel with same (name, lon/lat, address)'

851

'ContactInfo [ ]: Property ContactProfileType is required'

853

'HotelCode: Value is not an id (an alpha-numeric) and maximum 15 characters, found 'Some Value' '

854

'Required data missing: Sellable Product'

855

'RoomRate: Value is not a nonnegative (a non-negative integer) and maximum 10 digits, found 'Some Value' '

856

'Required data missing: Room name'

857

'RatePlan [ ]: Value is not an id (an alpha-numeric) and maximum 15 characters, found 'Some Value' '

859

'no room_id's specified'

860

'room_id is inactive()'

861

'date has passed('value')'

862

'roomstosell: Value is not a nonnegative (a non-negative integer), found 'Some Value' '

863

'no rate_id's specified'

864

'rate_id is inactive('value')'

865

'closed: Value is not a extended_boolean (Extended boolean: "1", "0"), found 'Some Value' '

866

'closedonarrival: Value is not a extended_boolean (Extended boolean: "1", "0"), found 'Some Value' '

867

'closedondeparture: Value is not a extended_boolean (Extended boolean: "1", "0"), found 'Some Value' '

868

'minimumstay: Value is not a nonnegative (a non-negative integer), found 'Some Value' '

869

'maximumstay: Value is not a nonnegative (a non-negative integer), found 'Some Value' '

870

'extraadultrate: Value is not a nonnegative (a non-negative number), found 'Some Value' '

871

'extrachildrate: Value is not a nonnegative (a non-negative number), found 'Some Value' '

872

'NumberOfGuests: Value is not a nonnegative (a non-negative integer) or is greater than 20, found 'Some Value' '

873

'price: Value is not a nonnegative (a non-negative number), found 'Some Value' '

874

'MaxOccupancy: Value is not a nonnegative (a non-negative integer) and maximum 20, found 'Some Value' '

875

'Quantity: Value is not a nonnegative (a non-negative integer) and maximum 100, found 'Some Value' '

876

'NonSmoking: Value is not a extended_boolean (Extended boolean: "1", "0"), found 'Some Value' '

877

'SizeMeasurement: Value is not a room_square_decimal (there must be both at least one digit before and one after the decimal place. Accepts values bigger than 1.0), found 'Some Value' '

878

'SizeMeasurementUnit: Value is not a room_square_unit (unit must be either sqm or sqft), found 'Some Value' '

879

'Something Went Wrong'

880

'InvStatusType: Value should be one of [Active, Deactivated] with InvNotifType, found 'Some Value' '

891

'Bad Request'

892

'missing room object(s)'

893

'missing date element ( room id : ' ')'

894

'RoomID: Value is not a id (a non-negative alpha-numeric and maximum 15 characters), found 'Some Value' '

895

'Property : Property content is required'

896

'Requested rate does not qualify. Rate with id '' already exists'

897

'Authorization error. Access denied while trying to update '' '

898

'Latitude: Value is not a latitude (a valid latitude (-90 to 90)), found 'Some Value' '

899

'Longitude: Value is not a longitude (a valid longitude (-180 to 180)), found 'Some Value' '

900

'InvStatusType: Value should be 'Initial' with no InvNotifType found 'Some Value' '

901

'ContactProfileType: Value is not a contact_type (Type of hotel contact), found 'Some Value' '

902

'Value is required'

903

'Authorization error. Access denied while trying to update hotel value'

904

'Phone [ ]: PhoneNumber: Property PhoneNumber is required OR PhoneNumber: Value did match more than one schemas AND PhoneNumber: Value is not a number (a non-negative integer with + prefix and not more than 15 numbers) AND PhoneTechType: Value should be one of [1, 3, 5]'

905

'RatePlan [ ]: RatePlanNotifType: Value should be one of [New, Activate, Overlay, Remove]'

906

'Requested room does not qualify. Room with id 'value' already exists'

907

'value : missing content element'

908

'content: Value is not a countrycode (ISO 3166 countrycode: two lowercase characters), found 'value' '

909

'value: is not a valid add (an alpha-numeric more than 4 and less than 300 characters)'

910

'value: is not a valid code (a numeric value less than 10 characters), found 'pc' '

911

'value: Value is not a Text (a valid room name) and maximum 100 characters, found 'txt' '

912

'InvCode: Value is not a id (a non-negative integer), found 'value' '

913

'Property is inactive'

914

'LanguageCode: Value is not a languagecode (ISO 639 languagecode: two lowercase characters), found 'value' '

915

'Phone: Array should have a maximum of 5 items'

916

'value: Value is not an object'

917

'PhoneTechType[^value_replace]: Value can not have more than 2 PhoneNumbers'

918

'PhoneTechType[1]: Value should have at least one PhoneNumber'

919

'Room SizeMeasurementUnit attribute cannot be defined without SizeMeasurement'

920

'SellableProduct: Maximum 10 Roomtype creation at a time'

938

'No rooms found'

939

'No rates found'

940

'No property found'

941

'Invalid Room Id'

942

'Invalid Rate Id'

943

'Enter From Date'

944

'Enter To Date'

945

'Date must be present or future'

946

'To date must be greater then from date'

947

'Property is inactive'

948

'json parse error'

949

'Invalid Authorization Key'

950

'Reservation Not Found'

951

'no updates found'

952

'Inventory not found'

953

'This Property Have Mapping With Channels'

954

'^value_replace is already mapped'

955

'Invalid reservation_notif_id'

956

'Either use HotelCode or ClientID'

957

'Either use RoomID or ListingID'

958

'Either use hotelid or ClientID'

959

'Required data missing: pg_code'

960

'Unauthrized access'

961

'Required data missing: pg_status'

962

'pg_status:Value should be one of [ live, inactive ], found ^value_replace'

963

'Required data missing: param1'

964

'Required data missing: param2'

965

'Required data missing: action'

966

'action: Value should be 1, found ^value_replace'

PreviousTime Zones NextVersioning

Last updated 29 days ago

Was this helpful?

Error Codes

Su uses conventional HTTP response codes to indicate the failure of an API request. In general: Codes in the 4xx range indicate an error that failed given the information provided.

Su General Error Codes

Su general errors include an error code, error Id, and a short string with a brief explanation. These codes play a role in our recommended error handling techniques.

This section lists all the possible error codes, along with additional information and the quick process to resolve them.

The table below explains all the possible error codes you may encounter after requests to our API.

Code

Description

'Invalid date'

244

'Email [ ]: Value is not an email (a valid email (example@ex.com)), found 'Some Value' '

283

'RatePlan [ ]: Name: Value is not a name (a non-negative string) and maximum 100 characters, found 'Some Value' '

356

'HotelDescriptiveContentNotifType: Value should be one of [New, Overlay], found 'Some Value' '

367

'xml parse error'

400

'Invalid HotelCode ('code')'

497

'Authorization Required'

730

'RoomType: RoomType ('type') is not defined or is not known'

850

'can not create hotel with same (name, lon/lat, address)'

851

'ContactInfo [ ]: Property ContactProfileType is required'

853

'HotelCode: Value is not an id (an alpha-numeric) and maximum 15 characters, found 'Some Value' '

854

'Required data missing: Sellable Product'

855

'RoomRate: Value is not a nonnegative (a non-negative integer) and maximum 10 digits, found 'Some Value' '

856

'Required data missing: Room name'

857

'RatePlan [ ]: Value is not an id (an alpha-numeric) and maximum 15 characters, found 'Some Value' '

859

'no room_id's specified'

860

'room_id is inactive()'

861

'date has passed('value')'

862

'roomstosell: Value is not a nonnegative (a non-negative integer), found 'Some Value' '

863

'no rate_id's specified'

864

'rate_id is inactive('value')'

865

'closed: Value is not a extended_boolean (Extended boolean: "1", "0"), found 'Some Value' '

866

'closedonarrival: Value is not a extended_boolean (Extended boolean: "1", "0"), found 'Some Value' '

867

'closedondeparture: Value is not a extended_boolean (Extended boolean: "1", "0"), found 'Some Value' '

868

'minimumstay: Value is not a nonnegative (a non-negative integer), found 'Some Value' '

869

'maximumstay: Value is not a nonnegative (a non-negative integer), found 'Some Value' '

870

'extraadultrate: Value is not a nonnegative (a non-negative number), found 'Some Value' '

871

'extrachildrate: Value is not a nonnegative (a non-negative number), found 'Some Value' '

872

'NumberOfGuests: Value is not a nonnegative (a non-negative integer) or is greater than 20, found 'Some Value' '

873

'price: Value is not a nonnegative (a non-negative number), found 'Some Value' '

874

'MaxOccupancy: Value is not a nonnegative (a non-negative integer) and maximum 20, found 'Some Value' '

875

'Quantity: Value is not a nonnegative (a non-negative integer) and maximum 100, found 'Some Value' '

876

'NonSmoking: Value is not a extended_boolean (Extended boolean: "1", "0"), found 'Some Value' '

877

'SizeMeasurement: Value is not a room_square_decimal (there must be both at least one digit before and one after the decimal place. Accepts values bigger than 1.0), found 'Some Value' '

878

'SizeMeasurementUnit: Value is not a room_square_unit (unit must be either sqm or sqft), found 'Some Value' '

879

'Something Went Wrong'

880

'InvStatusType: Value should be one of [Active, Deactivated] with InvNotifType, found 'Some Value' '

891

'Bad Request'

892

'missing room object(s)'

893

'missing date element ( room id : ' ')'

894

'RoomID: Value is not a id (a non-negative alpha-numeric and maximum 15 characters), found 'Some Value' '

895

'Property : Property content is required'

896

'Requested rate does not qualify. Rate with id '' already exists'

897

'Authorization error. Access denied while trying to update '' '

898

'Latitude: Value is not a latitude (a valid latitude (-90 to 90)), found 'Some Value' '

899

'Longitude: Value is not a longitude (a valid longitude (-180 to 180)), found 'Some Value' '

900

'InvStatusType: Value should be 'Initial' with no InvNotifType found 'Some Value' '

901

'ContactProfileType: Value is not a contact_type (Type of hotel contact), found 'Some Value' '

902

'Value is required'

903

'Authorization error. Access denied while trying to update hotel value'

904

905

'RatePlan [ ]: RatePlanNotifType: Value should be one of [New, Activate, Overlay, Remove]'

906

'Requested room does not qualify. Room with id 'value' already exists'

907

'value : missing content element'

908

'content: Value is not a countrycode (ISO 3166 countrycode: two lowercase characters), found 'value' '

909

'value: is not a valid add (an alpha-numeric more than 4 and less than 300 characters)'

910

'value: is not a valid code (a numeric value less than 10 characters), found 'pc' '

911

'value: Value is not a Text (a valid room name) and maximum 100 characters, found 'txt' '

912

'InvCode: Value is not a id (a non-negative integer), found 'value' '

913

'Property is inactive'

914

'LanguageCode: Value is not a languagecode (ISO 639 languagecode: two lowercase characters), found 'value' '

915

'Phone: Array should have a maximum of 5 items'

916

'value: Value is not an object'

917

'PhoneTechType[^value_replace]: Value can not have more than 2 PhoneNumbers'

918

'PhoneTechType[1]: Value should have at least one PhoneNumber'

919

'Room SizeMeasurementUnit attribute cannot be defined without SizeMeasurement'

920

'SellableProduct: Maximum 10 Roomtype creation at a time'

938

'No rooms found'

939

'No rates found'

940

'No property found'

941

'Invalid Room Id'

942

'Invalid Rate Id'

943

'Enter From Date'

944

'Enter To Date'

945

'Date must be present or future'

946

'To date must be greater then from date'

947

'Property is inactive'

948

'json parse error'

949

'Invalid Authorization Key'

950

'Reservation Not Found'

951

'no updates found'

952

'Inventory not found'

953

'This Property Have Mapping With Channels'

954

'^value_replace is already mapped'

955

'Invalid reservation_notif_id'

956

'Either use HotelCode or ClientID'

957

'Either use RoomID or ListingID'

958

'Either use hotelid or ClientID'

959

'Required data missing: pg_code'

960

'Unauthrized access'

961

'Required data missing: pg_status'

962

'pg_status:Value should be one of [ live, inactive ], found ^value_replace'

963

'Required data missing: param1'

964

'Required data missing: param2'

965

'Required data missing: action'

966

'action: Value should be 1, found ^value_replace'

PreviousTime Zones NextVersioning

Last updated 29 days ago

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