Su API Documentation
  • Su Overview
    • Su API Introduction
  • Su Channel Manager
    • Getting Started
      • Certification
      • Authentication
    • Content
      • Property
      • Room Type
      • Rate Plan
      • Listing
        • Property Listing
        • Room Type Listing
        • Rate Plan Listing
        • Delete Property Listing
      • Image API
        • Create Images
        • Retrieve Images
        • Associate Images
    • Booking.com Content API
      • Booking.com
        • Contract - Introduction
          • Create Contract
          • Link/Retrieve Contract
          • Update Contract
          • Resend Contract
        • Property Management
          • Property Statuses
          • Property Detail
            • Create Property
            • Retrieve Property
            • Update Property
          • Contact Details
            • Set Contact
            • Retrieve Contact
            • Contact Profile Types
          • Property Settings
            • Retrieve Property Settings
            • Retrieve Property Settings Damage Programme
            • Retrieve City Tax Category For Property Settings
            • Create / Update Property Settings
            • Create / Update Property Settings - Specific Setting
          • Property Profile
            • Set Profile
            • Retrieve Property Profile
            • Set Hotelier Message
            • Retrieve Hotelier Message
            • Remove Hotelier-Message
          • Booking.com Property Status
            • Property Status Check
            • Property Status Open
            • Property Status Closed
          • Property Key Collection
            • Set CheckIn Methods
            • Retrieve CheckIn Method
            • Retrieve All Stream Variation
        • Images
          • Create Image
          • Retrieve All Images
          • Update Image Tags
          • Delete Image
          • Retrieve Associate Images
          • Associate Image
          • Unassociate Image
          • Ordering Image
          • Smart Ordering Image
          • Show Image
          • Retrieve Property Pending Photos based on photo-batch-id
          • Retrieve Image Tags
        • Facilities
          • Create/Update Facility
          • Retrieve Set Facility of Property and Room
          • Retrieve Supported Facilities
        • Property/Room Charges
          • Retrieve Property Charge Meta
          • Retrieve Property Charges
          • Retrieve Room Charges
          • Create Property Charges
        • Rate Plan
          • Set Rateplan
          • Retrieve Rateplan
      • Room API
        • Room Meta API
        • Room Set (Create/Update) API
        • Room Retrieve API
        • Room Deactivate API
      • Policies API
        • Create/Update Policies
        • Retrieve Policies
      • Bathroom API
        • Set Bathroom (Create and Update)
        • Remove/Disable Bathroom
        • Retrieve Bathroom
      • Product API
        • Product Meta
        • Product List
        • Product Create
        • Product Modify
        • Product Remove
        • Product Map Create (Room Based)
        • Product Map Modify (Room Based)
        • Product Map Create (Occupancy Based)
        • Product Map Modify (Occupancy Based)
        • Product Unmap
      • Property and Room License
        • Property License Retrieve All Rule (Without property id)
        • Property License Retrieve Rule (With property id)
        • Sending License Information of Property
        • Retrieve License Information of Property
        • Sending License Information of Room
        • Retrieve License Information of Room
      • BCIO (Booking.com Check-In / Check-Out Times)
      • PCT (Property Class Type Codes)
      • BCJT (Booking.com Job Titles)
      • PTT (Phone Technology Type Codes)
      • BCL (Booking.com Language Codes)
      • Currency Codes/Names
      • Country Codes/Names
      • BCPT (Booking.com Payment Type Codes)
    • Rates and Availability
    • Inventory Control
    • Reservations
      • New/Modified/Requested/Cancelled Retrievals
        • Request for Reservation Information
        • Response of Reservation Information
      • Reservation Using Push API
        • Reservations Notification Push
        • PUSH API Method
      • Reservation Notification
      • Request Booking
        • Accept/Confirm Request Booking
        • Deny/Cancel Request Booking
      • Booking Repull
        • List of Bookings
        • Refetch Booking
    • Logs
      • Update Logs
      • Failed Channel Logs
      • Rates & Inventory Logs (Future Date)
      • Bulk Rates & Inventory Logs (Future Date)
      • Resync OTA Updates (Failed)
      • OTA Rateplan Pull API
    • Users
      • Global Users
      • Chain Users
    • Channel Mapping Widget API
      • Generate a Token
      • Mapping Script
    • Reviews
    • Messaging
    • Reporting
      • Reporting - No Show (Booking.com & Goibibo)
      • Reporting - Invalid CC (Booking.com)
      • Reporting - Cancellation Due to Invalid CC (Booking.com)
      • Bulk ARI Update
      • Marketing Insight API - Booking.com
    • AirBnB
      • Cancel Reservation
        • Retrieve AirBnB Cancel Reservation Details API
        • Final AirBnB Cancel Reservation API
      • Notification
      • Trip Issue
    • My Booking Site
      • Confirm Reservation
      • Cancel Reservation
  • Su Token
    • Su Token - Introduction
    • Su Token - Authentication
    • Partner
    • Card
      • Card API
      • Card View API
      • Charge API
      • Card Collection
        • Get CC Collection (Generate Link)
        • Check Status of CC Collection
      • WIDGET
        • CC Collection Using Widget
  • Codes
    • Room Type Codes
    • Language Codes
    • Country Codes
    • Phone Technology Type Codes
    • Meal Plan Codes
    • Currency Codes
    • Channel or OTA Codes
    • Credit Card Type Codes
    • Time Zones
    • Error Codes
  • Versioning
  • Glossary of Terms
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  1. Su Channel Manager
  2. Reservations

New/Modified/Requested/Cancelled Retrievals

The reservations call is used to retrieve the following messages:

  • New reservation messages.

  • Modified (or upgraded) reservation messages.

  • Request reservation messages.

  • Cancelled reservation messages.

  • Multiple Room reservation messages.

Once booking, received, it has been placed in queue for partner to collect. If acknowledgement is not received within an hour, the booking will automatically be removed from the booking queue.

PreviousReservationsNextRequest for Reservation Information

Last updated 21 days ago

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